FAQs

WHERE ARE YOU BASED?

1

Our studio is based in east London. You can book a studio visit by filling out our contact form or drop off materials if you are looking for us to work on one of your bespoke pieces.

HOW LONG DOES A PIECE TAKE?

2

It depends but it can be 1 - 4 weeks depending on the season and the type of embroidered art you are looking for. If you fill out our bespoke form we are able to help provide a more accurate answer based on the ask.

CAN YOU WASH THE THREADS?

3

Yes you can, preferably at a maximum of 40 degrees if you purchase our bespoke embroidered option. Do not bleach and please use non-bio liquid.

How can I contact you?

4

You can reach us anytime via our contact page or fill out the bespoke form if you are an individual that wants to order a piece. We aim to respond quickly—usually within 1-2 business days. If you are an agency, PR or commercial brand, please email jasmine@loopgroup.uk

CAN I LOAN YOUR WORK?

5

We do not loan to stylists as everything is bespoke 1 of 1 (there are very few exceptions). However if you are a gallery looking to curate some art for an exhibition, do fill out our contact form.